What Our FAQ Covers and Why It Matters
We put this FAQ together because the same questions come up again and again — and you deserve a clear answer without digging through pages of fine print. Most of what you need falls into four buckets: setting up and verifying your account, moving money in through GCash, Maya, or InstaPay, cashing out your winnings, and getting help when something feels off.
Each answer here reflects how the platform actually works, not a copy-paste from a generic template. If you send a deposit via GCash, the funds are matched to your account wallet once your transaction reference clears on our end. If you withdraw to Maya, our team checks the account name against your registered details before releasing the amount. That verification step is
what keeps your money going to the right place. For anything this page does not cover, our live chat team is the fastest route to a real answer.
- GCash
- Maya
- InstaPay